How treatment abroad works with InsideClinics
Six stages: request, document review by a doctor, a treatment plan with prices from 2โ3 clinics, trip preparation, treatment with a coordinator, and follow-up after you return.
- First reply
- 15 minutes
- Document review
- 1โ2 days
- Treatment plan
- 2โ5 days
- Trip preparation
- 3โ14 days
-
1
Request and documents
The patient sends reports, scans and test results via messenger or the form. Photos of documents are fine.
ResponsibleDuty coordinator15 minutes -
2
Doctor review and translation
A doctor studies the documents, requests anything missing and prepares a medical translation.
ResponsibleDoctor-coordinator1โ2 days -
3
Treatment plan
2โ3 clinics send a plan and estimate. We put them into one table with the doctorโs comments.
ResponsibleClinic and coordinator2โ5 days -
4
Trip preparation
Doctor appointment, visa invitation, accommodation near the clinic, transfer.
ResponsibleCoordinator3โ14 days -
5
Treatment
Airport pick-up, an interpreter at consultations, a coordinator available around the clock.
ResponsibleOn-site coordinatorper plan -
6
Follow-up after return
Translation of the discharge summary, contact with your doctor at home, reminders about check-ups.
ResponsibleDoctor-coordinator12 months
How much do InsideClinics services cost?
Support is free for patients. The clinic pays our fee, and it is not added to the patientโs bill.
| Service | For the patient | Who pays |
|---|---|---|
| Document review by a doctor | Free | InsideClinics |
| Medical translation | Free | InsideClinics |
| Treatment plan from 2โ3 clinics | Free | InsideClinics |
| On-site coordinator and interpreter | Free | Clinic |
| Treatment | Official price list | Patient pays the clinic directly |
| Flights, accommodation, transfer | At cost | Patient, with no mark-up from us |
If something goes wrong
The procedure is set out in the contract with the patient and in the agreement with the clinic.
Complications
The clinic pays for treating complications related to the surgery. The coordinator negotiates on the patientโs behalf.
Trip cancellation
You can cancel at any stage with no penalty from us. The clinicโs deposit rules are shared before payment.
Complaint about a clinic
Our quality team reviews the complaint within 10 working days and replies in writing.
